Imagine your payroll software gets hacked. Your workers' salary slips and Aadhaar numbers are now stolen. The government does not ask the software company — they ask YOU. This is vendor risk. You gave someone your customers' or workers' information. If they are careless, you still get the blame. Does this apply to you? Yes — if you use any app, agency, or IT person to run your business.
Think about your daily work. Your HR software stores worker PAN cards and Aadhaar numbers. Your CRM holds customer phone numbers. Your IT support person can see your files. Your WhatsApp marketing agency has your customer list. All these people and tools touch private information. If even one of them is careless, your customers and workers can get hurt. And under the new DPDPA law, your business must answer for it. Not them — you.
Write down every app or person who can see your customer or worker data.
Ask your top vendor: how do they keep your data safe?
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