Shared folders, vendor handoffs, approvals — ops touches everyone's information.
Your operations team shares files every single day. A resume goes to HR. A salary slip goes to accounts. A customer's phone number goes to the delivery vendor. Nobody thinks twice. But under the new DPDPA law, every time people's information moves inside your business — someone is responsible. That someone is you.
Think about your daily ops. Your team sends a customer list on WhatsApp to a delivery vendor. Your accounts person shares a folder with salary slips. Your purchase team emails a supplier with staff contact details. Each of these moves people's information. DPDPA says you must control who sees this information. You must know where it goes. If something goes wrong, the law will ask you first. Ops is the highway. You are the traffic police.
List every place your team shares customer or staff information.
Tell ops staff — do not share Aadhaar, PAN, or phone numbers without permission.
Check if your business is ready. Takes 3 minutes. Visit saralprivacy.com/assessment
“Ops is where data travels so ops is where discipline must show up.”
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Answer a few simple questions. Get your free Readiness Score — sent to your email or WhatsApp.
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The Complete DPDPA Compliance Guide
Plain English. Everything your business needs to understand the DPDP Rules 2025 — written for founders, not lawyers. Now in 7 Indian languages.
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Privacy Notice, Consent Language, Data Inventory, DSR SOP, Vendor Register. Delivered free to your email.
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