Keeping old customer info forever is now against the law in India.
You collected a customer's phone number two years ago. They never came back. That number is still sitting in your phone or register. Did you know keeping it without a reason is now against the law? The new DPDP law says — if you do not need it anymore, delete it. Many small business owners do not know this. This could be you.
Think about your shop or office. You have old job resumes in a drawer. You have customer phone numbers from 2022 on WhatsApp. You have Aadhaar copies of workers who left long ago. All of this is risky now. The DPDP law says delete it when the work is done. Decide a date. Write it down. Then delete or lock away the files. No clear plan means you are already breaking the rule.
Make a list of all old Aadhaar copies, resumes, and phone numbers you still have.
Set a deletion date for each type of information — write it on paper or phone.
Check if your business is ready. Takes 3 minutes. Visit saralprivacy.com/assessment
“Old data is like old wiring: forgotten until it sparks.”
Free — takes 3 minutes
Answer a few simple questions. Get your free Readiness Score — sent to your email or WhatsApp.
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