If everyone uses the same password, you can't know who did what.
Imagine your shop's billing software has one password. Three staff members use it every day. One day, a customer's phone number gets leaked. Now ask yourself — who did it? You cannot know. You have no proof. Under the new DPDPA law, this is your problem. Shared logins are one of the biggest mistakes small businesses make. And most owners don't even realise it.
Say your HR person and accountant both use the same login for your salary slip software. One day, an employee's Aadhaar number or bank detail gets shared outside. You cannot find out who did it. Same problem happens with WhatsApp groups where one number is used by many staff. Or a GST portal login shared by owner and accountant. Under DPDPA, you are responsible. Not knowing who did it is not an excuse. Separate logins fix this fast.
Give every staff member their own login — no more sharing.
Write down who has access to which software or account.
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“Shared credentials are the privacy version of everyone using the same house key.”
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