If your words and actions don't match, customers stop trusting you.
Imagine your shop form asks for a customer's Aadhaar number. But your privacy notice says you only collect phone numbers. That is a problem. Under the new DPDPA law, what you write on your forms must match what your privacy notice says. If they disagree, you can face big fines. Worse, your customers will stop trusting you. Does this apply to your business? Most likely yes.
Say you run a small school. Your admission form asks for the child's Aadhaar and parent's phone number. But your privacy notice only mentions name and address. That mismatch is a problem. Or you run a factory. Your job form asks for a resume and salary slip. But nowhere do you explain why you need that. Under DPDPA, you must explain clearly. Fix your forms. Fix your notice. Make them say the same thing.
Read your forms and privacy notice side by side today.
Add a simple line explaining why you collect each detail.
Check if your business is ready. Takes 3 minutes. Visit saralprivacy.com/assessment
“If your form and your policy disagree trust loses.”
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The Complete DPDPA Compliance Guide
35 pages. Plain English. Everything your business needs to understand the DPDP Rules 2025 — written for founders, not lawyers.
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Privacy Notice, Consent Language, Data Inventory, DSR SOP, Vendor Register. Delivered free to your email.
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