If nobody owns it, everybody ignores it — and you pay the fine.
A customer complained. Her phone number was shared without permission. The founder blamed HR. HR blamed IT. IT said nobody told them. Sound familiar? Under the new DPDP law, your business is responsible — not your team member. If there is no clear owner for each job, the fine lands on you. One simple chart can fix this today.
Think about your daily work. HR keeps salary slips and Aadhaar copies. IT stores customer phone numbers and WhatsApp messages. Marketing runs offers using customer names. Ops handles delivery addresses. Who checks if all this is safe? Make a simple chart. Write each person's name next to their job. For example: HR owns resumes and PAN cards. IT owns the customer database. Founder approves any sharing of data outside the business. This chart is your ownership matrix.
Write down who in your team handles which customer information.
Tell HR and IT their exact data jobs in a WhatsApp message today.
Check if your business is ready. Takes 3 minutes. Visit saralprivacy.com/assessment
“A matrix kills the classic line: I thought someone else was doing it.”
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The Complete DPDPA Compliance Guide
Plain English. Everything your business needs to understand the DPDP Rules 2025 — written for founders, not lawyers. Now in 7 Indian languages.
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