Law firms: your client files need privacy rules too

What does this mean for YOUR business?

Think about your daily work. You collect Aadhaar copies, PAN cards, and salary slips from clients. You share case papers with other lawyers or courts. You store resumes of staff. All of this is covered under DPDPA. You need one person to handle privacy complaints from clients. Your outside vendors — like a document scanning shop — must also follow safe practices. Weak file habits become very dangerous when the files hold sensitive legal information.

Who Is Affected

• You must tell clients WHY you are collecting their information — always.
• Client files shared on WhatsApp or email must be kept secure and private.
• If a client asks to correct their details, you must fix it quickly.
• Old case files must be deleted after the work is done — not kept forever.