Nobody is checking those old folders — and that is a big problem.
You finished a project six months ago. The client's data is still sitting in a folder. Nobody deleted it. Nobody even checked it. This happens in almost every consultancy and BPO in India. Old resumes, support chat logs, salary slips, candidate phone numbers — all stored, all forgotten. Under the new DPDPA law, keeping people's information longer than needed is a serious mistake. Fines can go up to ₹250 crore.
Say your BPO handled calls for a bank last year. You still have customer phone numbers and account details in a shared folder. That is a risk today. Or your consultancy interviewed 200 candidates. Their resumes with Aadhaar copies are still in your HR inbox. Nobody deleted them. If there is a data leak, you must report it quickly — the law expects fast action. If nobody in your team knows what to do during a breach, you will miss the deadline and face heavy fines.
List all old project folders and decide which ones to delete now.
Name one person in ops and one in leadership to handle any data breach.
Check if your business is ready. Takes 3 minutes. Visit saralprivacy.com/assessment
“Service archives become silent risk when nobody owns review.”
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प्राइवेसी नोटिस, सहमति की भाषा, डेटा इन्वेंटरी, DSR SOP, वेंडर रजिस्टर। आपके ईमेल पर, मुफ़्त।
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