More staff touch guest records than you think — and that's a problem.
A guest checks into your hotel. They give their Aadhaar copy, phone number, and home address. You think only the front desk sees it. But actually — housekeeping staff, the billing team, your OTA partner, and even your software vendor may all see that same file. If something goes wrong, the law will ask YOU why so many people had access.
Think about your small hotel or guesthouse. Your receptionist collects the guest's Aadhaar copy. Your housekeeping coordinator checks the guest's room preference. Your accountant sees the billing details. Your software vendor can access the full system. That is four different people — maybe more. The new data protection law says only the right person should see the right information. If a guest's phone number or address leaks, you will face the penalty — not your vendor.
List every staff role that currently opens guest records.
Remove access for staff who do not need guest Aadhaar or phone details.
Check if your business is ready. Takes 3 minutes. Visit saralprivacy.com/assessment
“A guest file should not become a staff-wide open book.”
Free — takes 3 minutes
Answer a few simple questions. Get your free Readiness Score — sent to your email or WhatsApp.
Check My Readiness →Take our free 3–5 minute industry assessment to find out your compliance risk level.
Take Free Assessment →मुफ़्त डाउनलोड
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