From booking to checkout, guest info is everywhere — here's what to fix.
A guest books a room. You take their name, phone number, and Aadhaar copy. They log into your WiFi. They order room service. By checkout, you have collected a lot of their personal information. The new DPDPA law says you must handle all of this carefully. If you run a hotel, guesthouse, resort, or even a small homestay — this law applies to you today.
Every step above is now a legal responsibility. When you take an Aadhaar copy at check-in, you must tell the guest why you need it. If a guest says 'delete my information,' you must act on it. If you share guest details with a cab vendor on WhatsApp, that vendor becomes your responsibility too. If guest data is leaked — even by your vendor — you must report it. A complaint box or WhatsApp number for guest grievances is now required by law.
Put a simple notice at check-in: why you collect Aadhaar and phone number.
Write down which vendors get guest info and make them sign a basic agreement.
Check if your business is ready. Takes 3 minutes. Visit saralprivacy.com/assessment
“The warmest guest experience still needs a disciplined back office.”
Free — takes 3 minutes
Answer a few simple questions. Get your free Readiness Score — sent to your email or WhatsApp.
Check My Readiness →Take our free 3–5 minute industry assessment to find out your compliance risk level.
Take Free Assessment →मुफ़्त डाउनलोड
संपूर्ण DPDPA अनुपालन गाइड
आसान भाषा में। DPDP Rules 2025 समझने के लिए आपके व्यवसाय को जो कुछ चाहिए — फ़ाउंडर्स के लिए लिखा गया, वकीलों के लिए नहीं। अब 7 भारतीय भाषाओं में।
गाइड डाउनलोड करें →5 तैयार टेम्पलेट
सिर्फ़ पढ़िए नहीं — अनुपालन शुरू कीजिए
प्राइवेसी नोटिस, सहमति की भाषा, डेटा इन्वेंटरी, DSR SOP, वेंडर रजिस्टर। आपके ईमेल पर, मुफ़्त।
2-min reads, plain English, every morning. Free forever.
