Your service partners may be sharing customer info without your knowledge.
Your auto showroom or service centre uses many outside tools and partners. Your CRM saves customer phone numbers. Your insurer partner sees Aadhaar details. Your call centre hears private conversations. If any one of these partners misuses that information, the law holds YOU responsible. Not them. You. Does this apply to you? Yes — if you run a dealership, workshop, or service centre.
Think about your daily work. A customer books a service on WhatsApp. Your workshop software saves their number and car details. Your insurer partner gets their Aadhaar copy. Your RSA helpline records their call. That is four outside parties with your customer's private information. If any one of them leaks it, you face the penalty. The new law says you must review each partner on one standard checklist. No review means no protection for you.
List every outside tool or partner that sees customer information today.
Ask each partner: how do you store and protect our customers' details?
Check if your business is ready. Takes 3 minutes. Visit saralprivacy.com/assessment
“Every service partner with customer access should have a reason and a review.”
Free — takes 3 minutes
Answer a few simple questions. Get your free Readiness Score — sent to your email or WhatsApp.
Check My Readiness →Take our free 3–5 minute industry assessment to find out your compliance risk level.
Take Free Assessment →मुफ़्त डाउनलोड
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